Viewing or Modifying Response Actions

To view or modify Txt Service Response Actions

Launch the Txt Service Component window.
From the View bar, click the Response Actions view.
The Response Actions view will be loaded.
From the Component list, click the Response Action that you would like to view or modify.
From the Action Bar, click the Modify button.
The Response Action window will be loaded.

The following table describes the common fields across all action types.

Field	Description
Action Type	Displays the type of action that this is. This is specified when the action is created and cannot be modified after it has first been saved.
Name	The name that has been given to this action to differentiate it from other actions of the same type. Try to use a name that describes the function of the action. For example, Send Brochure via Email.
Timing	An action can either be executed immediately when it is processed or after a specified delay. You specify the number of days delay and the time at which to execute the action.
Process	The process list on the Details tab of a Response Action determines when an action should be processed and when it shouldn't. The response's status of Ordered or Requested is checked to see if the action should run. The following table details the five options: On Every Order - This action will run everytime this Contact makes a new order. On First Order - This action will run the first time this Contact makes an order on this Txt Service. On First Request - This action will run the first time this Contact makes a request on this Txt Service. On Every Request - This action will run everytime this Contact makes a new request. On First Request or Every Order - This action will run the first time this Contact makes a request and every time they make an order on this Txt Service.