Preview the Message

Firstly, you need to preview the Message. It is important that you view all formats that the Message will be sent in. For example, for a multi format email Message, it is important that you preview both HTML and Text versions of the Message.

To preview a Message

1. From the Component List, click the Message you would like to preview.
2. Click the Preview button from the Action Bar.
3. A window will be launched displaying a preview of the Message.

The Message previewing window allows you to preview how the Message will appear to each of the targeted Contacts. It is recommended that you preview the Message for a cross-section of Contacts, particularly where the Message has been personalized for various criteria. For example, if you are sending an email Message that has customized content depending on the Contact's State of residence, you should preview the Message for at least one Contact from each State.

Although previewing a Message will give you an indication of how the posted Message will appear, it is important that you send test Messages before it is posted to the targeted Contacts.